Identifying the varied needs of Central Florida has positioned Transtar’s newest member entity, Star Parking Solutions, Inc. (‘SPS’) at the forefront of service provision with value added services in varied lines of business.  SPS serves as a consultative partner to its clients with multiple emphases.  The primary focus for SPS is parking systems development, implementation and management.   These specialties will manifest themselves in many different fashions, most often in the form of valet parking development and management for commercial clients across the market.  Parking management and valet offerings provide an enhanced perception, value and presentation to all that are visiting a property.  This perception is what drives return visits, word of mouth and over all positive consumer sentiment.  SPS is focused on creating an ease of use to all end users at any property it serves.  In order to deliver the world-class service expected by all Transtar companies, SPS must utilize every available resource, human or otherwise.

Understanding the needs, both consumer and regulatory, of each potential client or project is the first focus for SPS.  Providing peace of mind in all regards, SPS maintains insurance requirements in excess of industry standards to ensure the protection of all parties engaged in this business.

Ian Merchant

Managing Operations, Mr. Merchant brings eleven years of management experience.  Mr. Merchant is responsible for the supervision and development of SPS and Transtar’s full service Dispatch unit as well as Resort Service Operations.  Developing innovative and constantly evolving policies and procedures to meet the needs of the market, drivers, clients and Transtar as a whole, are Ian’s primary task.  The Dispatch unit tracks all fleet activity and maintains record of all interactions Transtar has with passengers and drivers.  This tracking and recording is completed utilizing state of the art software which utilizes global positioning technology to deliver real time data.  The data received is in multiple outputs.  Dispatchers may utilize this technology to ascertain the speed at which a vehicle is travelling, distance from a specific zone or location, as well as the current status of a vehicle.  In addition to the real time data, the system produces reports of which can be utilized for driver coaching and training, effective field management, quality assurance and overall safety measures.

For more information, please call 407-858-3003 or fill out the form below to request any additional information you may need.

A Member of the Transtar Group

9388 Sidney Hayes Road • Orlando, FL 32824

(407) 858-3003

Comments or questions are welcome.